How do you delete a payroll transaction? There are two methods for deleting a payroll transaction: (1) Use the delete button on the Home screen; or (2) delete the transaction form the payroll register ...

Please visit our contact page for product support information as well as our blog page where we often answer customer questions and offer tips and resources for household employers.

New to NannyPay? Below are two videos to help you get started.

How do you navigate and review payroll transactions? There are three ways to review your employees' payroll transactions: (1) use the browsing arrows; (2) review the payroll register; or (3) run a ...

Until last week I had 3 employees. One was terminated. That left me with two active employees. I “inactivated” the terminated employee in the NannyPay2 database and tried to enter information for a n ...

I do not want NannyPay2 to withhold federal or state personal income tax but I want the software to take out Social Security and Medicare (FICA) taxes. How do I configure the software to do that? Go ...

I’ve updated NannyPay2 after clicking “Check for Updates” under the software’s “Help” menu (Windows) or the “NannyPay2” menu (Mac). When I run NannyPay2 for the first time after updating, the S ...

I would like to maintain the old NannyPay “classic” data files so I can refer to them in the future. How do I do that? So long as you are running a Windows computer or a Windows virtual machine on a M ...

NannyPay2 for the Mac does not save payroll transactions. When I quit the software and open it again, my payroll transactions have disappeared. Please contact techsupport@nannypay.com to schedule a t ...

Although by default, Macs use the Apple Preview application for reading and manipulating “pdf” files, NannyPay2 requires Adobe Acrobat or the free Adobe Acrobat reader, to create and launch the Sch ...